Privacy policy.

This privacy notice outlines the practices of Providence AI Ltd (“Providence AI”) regarding the collection, use, and protection of personal data. This policy applies to all data we collect about you across our platforms. Understanding these practices is crucial, so we encourage you to read this notice thoroughly.

Updates to the Privacy Notice
We may update this notice from time to time to reflect changes in our operations or legal requirements. Changes will be posted on this page, and we recommend reviewing it periodically to stay informed.

Data Collection
Providence AI collects personal information necessary to provide and enhance our services. This includes:

Identification details such as your name and contact information.
Technical data from your visits to our website, such as IP addresses and browsing patterns.
Financial information for transaction purposes.
Compliance-related data as required by regulations like the Money Laundering Regulations 2017.

Use of Your Information
We use the information collected for several purposes:

To provide personalised estate services.
To comply with legal obligations and regulatory requirements.
To communicate with you about your transactions and our services.
For internal analytics to improve our service offerings.

Legal Basis for Processing
We process your data based on:

Contractual necessity to provide the services you request.
Compliance with legal obligations.
Legitimate interests in marketing our services, subject to your rights.
Your explicit consent for specific purposes, which you may withdraw at any time.

Data Sharing
Your data may be shared with third parties involved in the real estate process, including:

Service providers like IT support, financial institutions, and marketing platforms.
Legal and regulatory authorities when required.
Potential buyers or other real estate professionals involved in your transactions.

Data Security
Providence AI employs robust security measures to protect your data from unauthorized access, alteration, and destruction. We use encryption and secure storage practices to safeguard your information.

Data Retention
We retain personal data for as long as necessary to fulfil the purposes outlined in this policy, comply with our legal obligations, resolve disputes, and enforce our agreements.

Your Rights
You have the right to:

Access and obtain a copy of your data on request.
Require Providence AI to change incorrect or incomplete data.
Require Providence AI to delete or stop processing your data, for example where the data is no longer necessary for the purposes of processing.
Object to the processing of your data where Providence AI is relying on its legitimate interests as the legal ground for processing.

Contact Information
If you have any questions about this policy or our privacy practices, please contact us at: Email: hello@providenceai.co.uk Phone: 01256 577085 Address: 3rd Floor, 86-90 Paul Street, London, England, United Kingdom, EC2A 4NE

Governing Law
This privacy notice is governed by the laws of England and Wales. Any disputes related to this notice will be subject to the exclusive jurisdiction of the courts of England and Wales.